177bt's Privacy Policy
Your personal information matters to us. This document contains the complete details of how 177bt collects, uses, and protects your data.
1. Introduction & Scope
177bt ("we", "us", "platform") is an online casino and sports betting service operated for players in Bangladesh. This Privacy Policy ("Policy") describes how 177bt collects, processes, stores, and protects your personal information through our website, mobile version, and other digital channels.
By using our services, you consent to the terms described in this Policy. If you have any objection to any part of this Policy, please contact us before using our services.
This Policy should be read together with our Terms & Conditions and Responsible Gaming policy.
2. What Information We Collect
177bt collects various types of information in order to provide its services. The information collected can be divided into the following categories:
2.1 Registration & Identity Information
- Full name and date of birth (for age verification — only individuals aged 21+ may open an account)
- Mobile number and email address
- Username and password (stored in encrypted form)
- National ID or passport number (where KYC verification is required)
2.2 Financial Transaction Information
- Mobile financial service account numbers (bKash, Nagad, Rocket, or Upay)
- Deposit and withdrawal amounts and dates
- Transaction IDs and reference numbers
- Bonus claims and wagering history
2.3 Technical & Usage Information
- IP address and device identification details
- Browser and operating system type
- Site access times, page visit history, and session data
- Data collected via cookies and similar tracking technologies
2.4 Communication Information
- Records of live chat conversations
- Email content and attachments
- Details of complaints and requests
3. Purpose of Data Use
177bt uses your information only for legitimate and necessary purposes. We process your data for the following reasons:
3.1 Service Operations
- Account creation, verification, and management
- Processing deposits, withdrawals, and other financial transactions
- Providing games, betting, and other entertainment services
- Administering VIP programs and cashback rewards
3.2 Security & Compliance
- Age verification — only accounts belonging to individuals aged 21 or older remain active
- Completing the KYC (Know Your Customer) process
- Preventing fraud, money laundering, and unauthorized access
- Enforcing responsible gambling policies
3.3 Customer Support
- Responding to your requests and complaints
- Resolving technical issues
- Providing 24/7 support in both Bengali and English
3.4 Improvement & Analytics
- Analyzing and improving platform performance
- Reviewing user experience
- Planning new games and services
4. Data Disclosure & Sharing
177bt does not sell your personal information to third parties. However, information may be shared in the following circumstances for the purpose of operating our services:
4.1 Payment Service Providers
Necessary information is exchanged with bKash, Nagad, Rocket, and Upay to process transactions. These providers are governed by their own privacy policies.
4.2 Technology Partners
Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) may receive the minimum amount of information required to operate the services.
4.3 Legal Obligations
Information may be provided in response to court orders, lawful requests from law enforcement agencies, or as required for fraud investigations.
5. Cookies & Tracking Technologies
177bt's website uses cookies and similar technologies to help improve your browsing experience. Cookies are small text files stored on your device.
Cookies We Use
- Essential Cookies: Used to maintain login sessions and for security and fraud prevention — these cannot be disabled.
- Functional Cookies: Remember your language preferences, game settings, and other personalized options.
- Analytics Cookies: Analyze site usage patterns to help improve our services.
You can manage non-essential cookies through your browser settings. However, disabling cookies may cause some services to not function correctly.
6. Data Storage & Security
6.1 Retention Period
We retain your information for as long as your account is active. Even after account closure, certain information may be retained for as long as necessary to meet legal obligations, resolve disputes, or prevent fraud.
6.2 Security Measures
177bt applies industry-standard security measures to protect your information:
- SSL (Secure Socket Layer) encryption — all data transmissions are secured
- Passwords and sensitive data stored via hashing and encryption
- Secure, access-controlled server infrastructure
- Regular security audits and vulnerability assessments
- Access to data is restricted to authorized personnel only
While we strive to ensure the highest level of security, zero risk cannot be guaranteed when transmitting information over the internet. You are also advised to keep your login credentials private and avoid logging in from unfamiliar devices.
7. Your Rights & Controls
As a registered user of 177bt, you have certain fundamental rights regarding your personal information:
7.1 Right to Access Data
You may request to know what personal information we hold about you and to receive a copy of that information. Such requests must be submitted by email to [email protected].
7.2 Right to Correct Data
If the information we hold about you is inaccurate or incomplete, you may request a correction. Some information can also be updated directly from your account settings.
7.3 Right to Close Your Account
You may request to close your account at any time. Upon closure, information beyond what is required by legal obligations will be deleted within a set period.
7.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you may opt out at any time. However, essential service-related communications (such as security alerts and transaction confirmations) will continue.
8. Protection of Minors
177bt strictly follows a 21+ age policy. Our platform is intended for individuals aged 21 or older only, and we do not knowingly collect any information from those under the age of 21.
In addition to age verification at registration, age is also confirmed as part of the account verification process. If a person opens an account by providing a false age and this comes to our attention, the account will be immediately suspended and all associated data deleted.
If you are aware that a minor is using our services, please notify us at [email protected].
9. Policy Changes & Updates
177bt may update this Privacy Policy from time to time. Changes may occur as a result of service improvements, the addition of new technologies, or amendments to applicable regulations.
For significant changes, we will notify you via your registered email address or through a notice upon logging in to the platform. Continued use of the services after any changes will be considered as your acceptance of the updated Policy.
The date of the last update is displayed at the top of this page. A copy of a previous version may be obtained by requesting it from the support team.
10. Contact & Complaints
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us through the following channels:
24 hours a day, 7 days a week — support available in both Bengali and English
[email protected]
For privacy-related requests, the support team will respond within a reasonable timeframe after completing verification
Our support team takes all privacy-related requests seriously. Once your complaint is submitted, we will review it and take appropriate action.
For detailed terms and conditions, please also visit our Terms & Conditions and Responsible Gaming pages.